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Shipping Policy

Please note: This is our International website. If you are a UK customer please visit our UK website www.jm-wholesale.co.uk

JM Distro provides affordable shipping solutions to almost every destination worldwide. We are unable to conduct business with or send shipments to countries with a restricted or sanctioned status. Please see a list of currently restricted countries here.

 

Shipping rates:

- United Kingdom (Mainland): £5.00 Next Day Delivery

- Northern Ireland: £12.80 DPD (2-4 working days)

- All other rates for EU and Rest of World destinations are calculated at the checkout via DHL Express International.

- All shipping costs are inclusive of insurance, which means that shipments are fully insured for damage or loss.

- Shipping rates are weight-based and calculated based on the items in the basket at checkout.

 

- Orders will be shipped within 1 full working day of total payment being received. Should there be any reason that the order cannot be fulfilled within the specified time, you will be informed right away.

- Once the order has been shipped, you will receive shipment details and tracking information via email.

- On occasion, goods may be subject to inspection by UK Customs. JM Wholesale cannot be liable for any delays resulting from customs inspections.

- The customer will be liable for any charges relating to tax, VAT or import duty. Please read our full Tax and Customs policy here.

- Should your order be returned to JM due to address problems, unpaid customs charges or product restrictions, we are only able to provide a refund or re-shipment once the original order has been received back into our warehouse. Shipping charges are non-refundable.

- If you need any help or importing advice, please drop a message to our international support team: support@jm-distro.com.