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Shipping Policy

Please note: This is our International website. If you are a UK customer please visit our UK website www.jm-wholesale.co.uk

 

Shipping rates:

- United Kingdom (Mainland): £5.00 Next Day Delivery

- Northern Ireland: £12.80 DPD (2-4 working days)

- Shipping rates for international orders are calculated at checkout based on the weight and destination of your order.

- Please note that due to product restrictions related to vape and CBD items, certain countries may not permit the import of specific products. A full list of restricted products by country is available [here].

- If your selected destination is unavailable at checkout, it indicates that one or more items in your cart cannot be shipped to that country, or the destination itself has restrictions on UK imports.

- Royal Mail International Rates (0-2kg):

- Standard Tracked Europe (5-7 Business Days):

  • 0-200g: £10.50
  • 200g-500g: £11.95
  • 500g-1kg: £14.50
  • 1kg-2kg: £19.50


- Standard Tracked Rest Of World (7-10 Business Days):

  • 0-200g: £12.30
  • 200g-500g: £15.75
  • 500g-1kg: £20.95
  • 1kg-2kg: £32.50

- For orders over 2KG, rates will automatically calculated by DHL Express based on individual destination.

 

- Orders will be shipped within 1 full working day of total payment being received. Should there be any reason that the order cannot be fulfilled within the specified time, you will be informed right away.

- Once the order has been shipped, you will receive shipment details and tracking information via email.

- On occasion, goods may be subject to inspection by UK Customs. JM Wholesale cannot be liable for any delays resulting from customs inspections.

- The customer will be liable for any charges relating to tax, VAT or import duty. Please read our full Tax and Customs policy here.

- Should your order be returned to JM due to address problems, unpaid customs charges or product restrictions, we are only able to provide a refund or re-shipment once the original order has been received back into our warehouse. Shipping charges are non-refundable.

- If you need any help or importing advice, please drop a message to our international support team: support@jm-distro.com.