- The customer will be liable for all tax, customs and import duty costs within the destination country.
- We highly advise you to check the destination country's laws and compliance with regards to importing vaping/CBD products prior to placing your order. Certain products may require licences or permits to import. If you are in any doubt, please contact us. We will assist with any information where possible.
- JM Distro cannot be responsible for goods that are rejected or confiscated by local customs.
- All commercial invoices and customs declarations will be prepared according to our courier's instruction. Please let us know as soon as possible if there are any special requirements necessary for the destination country.
- JM Distro cannot provide refunds for shipping costs for orders that are returned due to unpaid customs charges, product restrictions or lack of import information.
- If you need any help or importing advice, please drop a message to our international support team: support@jm-distro.com.