Shipping

Note: This is our International website. If you’re a UK customer please visit our UK website www.jm-wholesale.co.uk

We provide affordable shipping to over 170 countries in the world. All shipping costs include shipping insurance which means all our shipments are fully insured for damage or loss. 

Our Global delivery partners include DHL and UPS.

We provide two types of shipping methods for most countries, standard and express. If you want to know the shipping cost and the duration for your location, you could just add any item to the basket and select your country, then you will be able to see the set shipping cost and duration for your selected country. 

All shipping costs charged at the checkout are estimates only and the actual shipping cost may vary depending on your order value, the item weight and the number of boxes. When the actual value of shipping exceeds the value charged at the checkout, we will contact you as soon as possible and send you a payment link for the extra costs. We will only ship your goods once we received the full payment for the products and shipment. 

Please assume that all orders will be shipped the day after we receive the full payment for the goods and shipping. This is mainly due to the high value of orders we get and the time it takes to process international orders.

There is also a small chance that your goods will be inspected by UK Customs, resulting in a slight delay.

Once your order has been shipped you will receive an email from the relevant shipping company with your shipment details such as tracking number, etc.

We aim to fulfill all our orders within the next working day after we receive payment. If for any reason we can’t fulfill your order within the specified time, we will inform you right away.

If for any reason the goods are being returned to us by the courier or the customs, we are happy to do a full refund for your order or try and resend the goods, but this can only be done once we receive the goods.

If you need any importing advice or help then please drop us a message to our email support@jm-distro.com or by filling the contact form here

 

Please read our Tax and Customs section here.